Press releases insureNXT 2023

“Unlocking the full potential of artificial intelligence”
- insights from insureNXT 2025

Artificial intelligence (AI) has evolved from an innovation driver to a strategic core technology in the insurance industry. At insureNXT 2025, it became clear that individual applications such as chatbots or process automation are not enough to create sustainable added value. Instead, what is needed is an overarching, strategically anchored use of AI to rethink processes and exploit entrepreneurial potential.

“Setting sails towards growth – the marketing & sales view”
- insights from insureNXT 2025

insureNXT 2025 made it clear that marketing and sales in the insurance industry are facing a fundamental change. New digital possibilities, changing customer behaviour and technological developments open up a wide range of opportunities - but also require structural and cultural adjustments.

„Scaling innovation from in- & outside the organization”
- insights from insureNXT 2025

At insureNXT 2025, it became clear that successful scaling of innovations in the insurance industry is based on clear strategic foundations, not on isolated pilot projects. Insurers that pursue a small number of prioritised fields of innovation achieve a more sustainable impact. Technologies such as artificial intelligence (AI), API-first approaches and cloud-native platforms not only enable more efficient processes, but also new approaches in claims processing, product development and customer service.